Communication and Boundaries
Why can text, phone calls, and face-to-face conversations produce different understandings?
English translation draft · Based on the Chinese article. This is not a word-for-word translation approved by Master Shengyuan.
Text gives no voice or tone, so readers may interpret it through their own mood. Calls convey tone, and meeting in person offers more opportunities to understand each other. The same words delivered differently may feel different. Knowing you mean no harm does not ensure the other person can hear that.
Even in person, explain clearly. I used a family member cooking noodles as an example. Saying the noodles are 'too mushy' might mean too soft or might sound like calling them terrible. Some people prefer soft noodles. Different interpretations of a word can create misunderstandings from one sentence or tone, so ask about what is unclear.
We also discussed a meeting presentation. You may request completion within thirty minutes because another meeting follows. The presenter may think the previous person had forty minutes and wonder why they get only thirty. You have reasons, and they have feelings. Considering earlier events and their perspective helps locate the misunderstanding.
Before speaking, take three seconds. How might this sound? Why are they saying that? What preceded it? Messaging is similar. I mentioned that exclamation marks may feel accusatory. This advises attention to readers' feelings, rather than claiming every punctuation mark always has the same result.
If already agitated, pause. When I notice emotional instability, I tell people I need time to adjust before discussing it. Rushing to finish speaking does not ensure a good discussion; continuing in that state easily becomes arguing.
Phones enable constant contact but can also leave people beside each other only messaging. Miao Nian and I discussed families sitting together yet communicating on LINE. She felt this lost some warmth of actual interaction, and I agreed. Tools ease contact, but we still need to examine whether we truly exchange with each other.
Text can also help when speaking in person feels difficult. If messages remain unclear, find a chance to sit down together. No single method suits everything. Miao Yuan mentioned suitable stickers adding warmth to text. The central question remains whether we genuinely understand each other.